Terms and Conditions

Welcome to www.musebeauty.in (the "Website"), your go-to destination for high-quality perfumes and fragrance products. This Website is operated by Muse Beauty ("we," "us," or "our"). By accessing and using this Website, you acknowledge and agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

1. General Terms

1.1 Eligibility

By using our Website, you confirm that you are at least 18 years old or have obtained parental or guardian consent to make a purchase.

1.2 Account Registration

To complete a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and accept full responsibility for all activities under your account.

1.3 Prohibited Activities

You agree not to:

- Use the Website for fraudulent or illegal purposes

- Misuse discount codes, promotions, or offers

- Copy, reproduce, or distribute content, product descriptions, or images without permission.

- Attempt to interfere with the security of the website

2. Products and Orders

2.1 Product Information

We strive to provide accurate descriptions, images, and pricing for all our perfumes and fragrance products. However, due to screen variations, actual product colors and packaging may differ slightly from the images shown.

2.2 Placing an Order

By placing an order, you are making an offer to purchase the selected fragrance products at the listed price. We reserve the right to accept or cancel any order at our discretion. In the event of cancellation, any payment made will be refunded.

2.3 Pricing and Payment

- Prices are displayed in the specified currency.

- Additional charges, such as shipping fees or taxes, may apply.

- Payments must be made through the available payment methods listed at checkout.

3. Shipping and Delivery

3.1 Shipping

We aim to dispatch orders within the estimated timeframe displayed on our Website. However, actual delivery times may vary depending on your location, courier delays, or unforeseen circumstances.

3.2 Delivery

- The risk of loss and ownership of your purchase transfers to you once the order is handed over to the shipping carrier.

- Please ensure that your shipping address is accurate to prevent delays or misdeliveries.

4. Returns and Refunds

4.1 Return Policy

Due to the personal nature of fragrance products, we only accept returns if the product is damaged, defective, or incorrect upon arrival. For return instructions, please refer to our Returns Policy on the Website.

4.2 Refunds

Once we receive and inspect your returned product, we will notify you regarding the approval or rejection of your refund request. If approved, the refund will be processed to your original payment method within a reasonable timeframe.

5. Intellectual Property

5.1 Ownership

All content on this Website—including product names, descriptions, images, branding, and logos—is either owned by or licensed to Muse Beauty. You may not use, copy, or reproduce any content without prior written permission. Muse Beauty is a sister company of House of Anaiza.

6. Limitation of Liability

6.1 Disclaimer

While we make every effort to ensure our perfumes and fragrance descriptions are accurate, we cannot guarantee individual experiences with scent longevity, scent perception, or skin compatibility. Fragrances may react differently on different skin types.

6.2 Limitation of Liability

To the fullest extent permitted by law, Muse Beauty shall not be liable for:

- Any allergic reactions or sensitivities to our fragrance products

- Any errors or omissions in product descriptions or pricing

- Any delays or issues caused by third-party shipping providers

- Any indirect, incidental, or consequential damages arising from your use of the Website or our products